About Us |
|---|
![]() |
The MLB Philosophy MLB Homes is a Sonoma County builder focused on innovation, efficiency and service in an effort to produce a value driven product. We don't build the most homes, just the best home value. Smart Vision MLB Homes develops each community carefully, considering the potential of the site and the best way to preserve and accentuate the setting that nature provided. From initial site and cost analysis to market studies, every prospective community is pre-developed on paper in an effort to create a vision and portrait of the community. Architectural design, land planning if applicable, and project marketing are developed simultaneously to strengthen the community as a whole. This focus on planning and strength of management enables MLB Homes to continuously develop communities that exceed industry standards and buyer preconceptions about new homes. Our commitment to surpass expectations produces a highly desirable and value oriented product. Smart People Early involvement by the MLB Homes project management team is essential to a successful community. From our market research studies we form our community concept which defines the target market. The evolution continues through the architectural design, the land planning, and the construction process. The project management team applies years of practical experience and cost efficient building knowledge to create a balanced design, which is at the same time, functional and aesthetically pleasing. With thorough documentation, job site supervision, and quality control programs in place, we ensure our product meets the standards of excellence which have earned us our solid reputation. Smart Marketing MLB Homes philosophy is to integrate our marketing team from a community's inception. We think about who will be living there and how they might live. Identification of our target market is a primary concern. As the community concept evolves, we focus on what designs, features and amenities will be appealling and in demand. We survey our MLB homeowners on floor plans, materials, upgrades, and features. What do they love about their home? What would they change? We tap the experience of our sales personnel, for they are the ones receiving feedback daily from the viewing public. As a team, we revise and adjust our floor plans until they are just right. "Good enough" is never good enough in our continuing effort to improve our product and effectively address the needs of our future homeowners. Satisfied Customers Are Smart Business Satisfied customers are our driving goal. As a local, Diamond Certified approved Sonoma County builder, we rely heavily on our strong reputation and word of mouth testimonials, generated by MLB homeowners and others that have crossed our path. We always strive to give the very best service, from a friendly and inviting welcome the first time you walk into our model homes, through the sales and escrow processes, to the big day when you get your keys, and continuing beyond as we stand behind our product. We are not just another new homebuilder. We are MLB Homes. MLB Homes provides first class customer service and satisfaction. We have been awarded the customer-rated seal of approval from Diamond Certified, the nation's leading provider of customer satisfaction ratings of local service businesses. Diamond Certified rating seals are given to companies which have passed their customer-rated verification process. Businesses who earn and display a Diamond Certified customer-rated symbol have demonstrated their commitment to customer satisfaction. MLB Homes has made a commitment to hold our staff accountable for providing excellent customer service. We will communicate honestly with you, listen and be responsive to your needs, resolve all issues quickly with your satisfaction in mind, and treat you with respect and dignity. |
|---|
© 2008 MLB Homes | Contact Us | Sales Office: 707.111.2222 | Corporate Office: 707.829.8521